Legally Binding

Terms & Conditions

Please read these Terms & Conditions carefully before using the services of The Visa Agent.

Effective date: 20 May 2026
Jurisdiction: South Africa

1. Acceptance of terms

By accessing or using the website at https://www.thevisaagent.co.za or by engaging the services of The Visa Agent, you agree to be bound by these Terms & Conditions.

These Terms & Conditions apply to all visitors, clients and users of our services.

2. Our services

The Visa Agent provides Other services as described on our website.

  • Services are provided on an as-is basis unless otherwise agreed in writing
  • We reserve the right to refuse service to anyone at our discretion
  • Service descriptions on our website are subject to change without notice

3. Payment terms

  • Payment is due as specified in your invoice or service agreement
  • All prices are quoted in South African Rand (ZAR) and include VAT where applicable
  • Refunds are handled on a case-by-case basis at our discretion

4. Privacy & POPIA

Your use of our services is governed by our Privacy Policy in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).

5. Intellectual property

All content and materials produced by The Visa Agent remain our intellectual property unless explicitly transferred in writing.

6. Limitation of liability

To the maximum extent permitted by South African law, The Visa Agent shall not be liable for any indirect or consequential damages arising from your use of our services.

7. Governing law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

8. Contact us

Contact us at: natalie@thevisaagent.co.za